A few things we commit to about your money and your data. They go further than our Terms, and every one of them is already built into Bord. If you ever catch us breaking one, tell us. That's a bug, and we'll fix it.
Cancelling is easy
On the web, Settings → Membership has a cancel button. No emails, no chat queue, no hoops. If you subscribed through the App Store, the same screen takes you straight to Apple's subscription settings, where you cancel with Apple. Either way, you keep access until the end of the period you've already paid for.
You see the price before you pay
Before a trial starts, the plan screen shows the exact price and exactly how long the trial lasts, right there on the screen. Your renewal date and price stay visible in your subscription settings the whole time. You will never be charged a price you weren't shown.
Honest pricing
The price you see is the price you pay, down to the cent. When we show how much an annual plan saves you, it's the real difference, not a number rounded up to look better.
A real person handles refunds
Email us about a refund and a person answers, not an auto-reply. When we fully refund a web subscription, it ends right away and you aren't charged again. App Store purchases are refunded by Apple.
Your plan is never a mystery
Settings → Membership always shows your plan, your price and your next renewal date. If a web payment fails, you'll see a notice in the app until it's sorted out. You can't be paying for Bord without knowing it.
No ad tracking
We use PostHog to see how people use Bord, like how many finish setting up. There are no advertising pixels on our site. We never sell your data, and nothing you tell Bord is used to target ads.